PnG Enterprises, offer a truly unrivaled quality of service to our customers be they public or private sector, large or small. By offering direct access to our Management Team customers have the ability to discuss any specific needs they may have with us, in addition to our dedicated sales advisors. Our experienced group of dedicated individuals come together as a team to provide tailored solutions to fulfill the needs of both new and existing customers, in a family friendly manner. In addition to having direct access to our management team our unique setup also includes an Art and Design team, Samples Department, Product Development Team and Dedicated Sales Advisors. Customer service is pivotal in our industry. We ensure you have a single point of contact processing your order from start to finish, who will update you with progress as and when required. This means that you can rely on us to ensure your products are delivered on time, in full and at a price that fulfills your business needs. Our dedicated, unique approach and friendly sales staff continue to deliver exceptional customer service which is demonstrated by the growth of our client base and increasing order value year on year.
In order to ensure customer service levels are continually assessed and improved upon we actively seek feedback from customers, suppliers and staff alike via survey monkeys developed specifically for each focus group. With over 1000 products available, we have the ability to respond at short notice to short lead times, especially in relation to plain stock orders. Our tried, tested and trusted relationship with manufacturers and suppliers allows us to meet your bespoke requirements – be they large or small. We offer a tailored solution via our Art and Design Department, be it amending existing artwork, adding a web address to your existing artwork or completely re-drawing your logo into a print ready format.